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Position Overview – Investor Services Representative:


The Investor Services team is charged with providing a best in class service to both our clients and their investors. The role of an Investor Services Representative is key to meeting this goal.



Responsibilities of an Investor Services Representative include:

  • Providing day-to-day investor services to both the Fund Manager and the investors in the fund.
  • Meeting the delivery of services to clients against a pre-agreed service level agreement.
  • Keeping line management appraised of operational issues in a timely manner.




Principle Accountabilities



Service Delivery

  • Act as a primary contact point for fund investors.
  • Working with the Senior IS Representative and the IS Team leader, act as a contact point to the fund manager for investor related information.
  • Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.



Client Skills

The Investor Services Representative plays an important role in the delivery of service to our clients. They also play a key role in maintaining our relationship with clients.  




The Investor Services Representative plays an important role in various IT and Operational Projects. These activities include

  • Identifying system enhancements that reduce operational risk, create operational efficiency or improve customer service.
  • Participating in the key elements of the project life cycle (Specification, Testing and Operational Implementation)






Business Purchase
United States
41° 2' 24.0504" N, 73° 42' 52.0128" W
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Job Type:
Third Party